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15.08.2024
Assistant Manager - WFM
Durban
... Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and ...
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WNS (Holdings) Limited (ADR)
19.07.2024
Deputy Manager - Transactional Quality
Durban
... Management System like Sampling methodology, metric and tool design, calibrations, feedback compliance, client satisfaction, and complaint management are designed properly and implemented Ability to do Deep dive, RCA and create control plans along with process improvement Should be able to ...
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WNS (Holdings) Limited (ADR)
06.09.2024
Assistant Manager - Operations - UKH - South Africa
Durban
... management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement.Key Responsibilities Areas:People• To engage and support staff to achieve all KPI’s, through effective coaching, performance management, and to ...
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WNS Global Services
06.09.2024
Assistant Manager - WFM
Durban
... Management experience from BPO industry.• Should be working either as Team Lead or Assistant Manager in BPO WFM department for a minimum of 2 years.• Should have managed a team• Should have knowledge/hands on experience in generating – Long Range Forecasting and Capacity Planning• Excellent ...
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WNS Global Services
06.09.2024
Deputy Manager - Transactional Quality
Durban
... Management System like Sampling methodology, metric and tool design, calibrations, feedback compliance, client satisfaction and complaint management are designed properly and implemented• Ability to do Deep dive, RCA and create control plans along with process improvement• Should be able to ...
More »
WNS Global Services
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